Privacy policy.

Willow & Rye Catering – Privacy Policy

Effective Date: 10/18/2025

1. Introduction

Willow & Rye Catering (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our brand through Facebook, Instagram, or other digital platforms.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Place an order or subscribe to our services

  • Contact us by email, phone, or social media

  • Sign up for updates, promotions, or newsletters

The information we collect may include:

  • Full name

  • Email address

  • Billing and delivery address

  • Phone number

  • Payment details (processed securely through our payment partners)

  • Order details and preferences

3. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you about your purchases or subscriptions

  • Provide customer service and support

  • Send updates, promotions, or special offers (only if you opt-in)

  • Improve our menu offerings, website experience, and services

4. How We Protect Your Information

We implement reasonable physical, electronic, and managerial measures to protect your information from unauthorized access, loss, misuse, or disclosure. All payment data is encrypted and processed through secure third-party payment processors (e.g., Squarespace Payments, Stripe, or Square).

5. Sharing of Information

We do not sell or rent your personal data.

We only share your information with trusted service providers who help us operate our business — such as:

  • Payment processors

  • Delivery or courier partners

  • Marketing or website analytics tools

These providers are only given the information necessary to perform their specific services.

6. Cookies and Tracking Technologies

Our website may use cookies to improve functionality and understand usage patterns. You can disable cookies through your browser settings, but some features of our site may not function properly as a result.

7. Your Rights

You have the right to:

  • Request access to the information we hold about you

  • Request corrections or updates to your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at willowandrye@yahoo.com.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Links to Other Sites

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Willow & Rye Catering

Email: willowandrye@yahoo.com

Website: www.willowandryecatering.com