Additional Information
Delivery
• Deliveries are made weekly on Thursdays
• Local delivery area only
• Delivery timing will be confirmed prior to the first drop-off
• A safe delivery location is required if no one is home
Ordering & Payment
• Mama Nourishment Packages are pre-purchased and paid in full at checkout
• Packages begin on the next available delivery date unless otherwise coordinated
• Packages are non-refundable once started
Pauses & Schedule Adjustments
• One pause week is permitted per 8-week period with at least 7 days’ notice
• Pause weeks do not extend package pricing beyond the original purchase value
• Unused weeks expire 6 months from the purchase date
Care Level Adjustments
• Care levels may be adjusted mid-package with advance notice
• Price adjustments will be applied when moving between care levels
• Care level changes apply to future deliveries only
Menus & Ingredients
• Menus rotate weekly and seasonally
• Ingredients are sourced with an emphasis on organic, responsibly raised, and local whenever possible
• Exact dishes may vary based on seasonal availability and ingredient quality
• Protein substitutions (such as chicken instead of seafood) are available upon request
Food Preparation & Safety
• All meals are fully cooked and delivered cold, ready for reheating
• Containers are clearly labeled with contents and reheating instructions
• Meals are prepared in a licensed kitchen following all food safety guidelines
Allergies & Dietary Considerations
• Willow & Rye is not an allergen-free kitchen
• While we take great care, we cannot guarantee against cross-contact
• All allergies and dietary restrictions must be disclosed prior to the start of the package
• Clients with severe or life-threatening allergies should contact us before purchasing
Add-Ons
• Optional add-ons may be added at checkout or during the package, subject to availability
• Add-ons are billed separately and do not extend package duration
• Add-on availability may vary week to week
Gifting
• Packages are frequently purchased as pregnancy or postpartum gifts
• Gift notes may be included upon request
• Gifted packages follow the same delivery and policy guidelines
Medical Disclaimer
• The Mama Nourishment Package is a culinary support program and is not medical nutrition therapy
• This program does not replace medical advice or care
• Clients should consult their healthcare provider for individualized medical or dietary guidance

